Audio Visual Solutions For Visitor Attractions Across United Kingdom
The visitor and hospitality environments have increased their use of AV and Pro audio technologies significantly in recent years, to improve customer experience and attendance, but also to ensure that the entire range of equipment installed can be effectively and easily managed by non-technical staff.
Whether it’s for a visitor centre, museum or event hospitality venue, there is a need for equipment and installations to offer a high degree of operational resilience: not least to reduce costly downtime. For this to succeed, both solid design and the introduction of global management are essential.
d3’s largest hospitality solution now supports the management of more than 1000 devices via the client’s I.T. network, with no d3 on-site presence required for event days. This system has been in place for 7 years.
So significant has this solution become, it has assisted the client in gaining ISO certifications and enhanced green credentials: benefits that were never envisioned when the project specification was penned, but now valuable assets when it comes to securing new business and on-going bookings.
d3 have a number of internal and external experts in their fields, who assist us with the varied and diverse solutions sought by today’s creative and pioneering hospitality customers; which means our solutions will continue to keep our client’s at the forefront of tomorrow’s commercial challenges.
Silverstone Wing F1 Auditorium
In 2011, d3 were requested to provide a state-of-the-art solution for the new F1 auditorium in the Silverstone `Wing`, in time for the inaugural F1 Grand Prix.
As part of this £23 million build, a comprehensive AV strategy was required – under considerable time pressures – with a fixed handover date that could not slip. Included in the scheme was the auditorium, which included a Digital Projection 3 Chip DLP, 1080P projector (8000 Ansi Lumens), RCF full frequency range audio solution, AMX colour touch panel control system (5" & 17") with technical and non-technical user interface and AMX Digital Signage.
The solution meant that `in house` non-technical staff were able to use the system freely, without reliance on the hire of third party engineers, which has reduced costs and creates a far more engaging customer experience. This solution has set a new benchmark for the organization, which supports its ongoing strategy for new business development.
Dewar’s Visitor Centre Refurbishment
After a request to come in to solve an issue the customer was experiencing with a previous supplier, d3 identified an option to deliver a 90% refurbishment of the venue with a new WUXGA Digital Projection projector, new screen, AMX control system interface via iPad, and new speakers. The refurbishment has delivered a fantastic return on investment for the client by reducing or eliminating the need for on-going maintenance charges that had been in place previously.
Our d3 process
Since its formation d3 has always worked to establish and fulfil our clients’ needs according to the following process:
Define // An initial introduction, face-to-face with the client, to define the project’s objectives and expectations clearly.
This provides us with the technical and commercial information we need and also gives us a sense of the client’s individual character and personal requirements.
Design // We create a bespoke specification for your requirement and present this to you.
We have a `Change of Design Request` (CDR) process, which documents changes and preferences you make up to the final proposal, ensuring clarity for both parties. Once the project is signed off, we prepare for swift on-site delivery.
Deliver // The entire project is carefully managed by d3 from design to completion.
Relationships are established with any other on-site contractors and a delivery programme is set out according to your agreed specifications. Once the solution is delivered, d3 provides the relevant technical instruction and on-going support.
Contact Our Experts For Your Audio Visual Requirements
d3 has an enviable reputation for delivering some of the UK`s best AV solutions, bringing together live event, broadcast and corporate installation experience to create a new breed of intelligent AV integrator.
In an industry where customers are often left befuddled by ‘techno speak’, we focus on providing the highest quality standards, outlined in plain language.
It would be our pleasure to discuss any requirements you may have. Please just contact the office and you can speak directly to one of the team.
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Please use the form on the right of the page to contact either Marc Heath & Andy McCully (d3 directors) to start a discussion. Thank you
"The finish of the equipment installed is excellent, we are also very pleased that it is so very easy to use…we are also enjoying the aftercare, being able to pick up the phone anytime and get support is much appreciated…perhaps the biggest compliment we can give you is that we would have no hesitation in recommending you to others, we have enjoyed your genuine enthusiasm, integrity and professionalism and we wish d3 every success."
"We found that d3 offered us a fantastic blend of enthusiasm, professionalism, technical expertise and ultimately a superb sound system. Part of our challenge as a church was to purchase a good system with a very tight budget but d3 helped us to find the right product at the right price. It was a pleasure working with the guys and we would highly recommend them to anyone."
Owen Lima, Project Manager
"We found D3's service to be both efficient and unobtrusive. The finished job is slick and streamlined and we would have no hesitation in recommending them to others."
"We are delighted. The impact of the solution has raised our expectations going forward for the highest quality presentations"
"The staff at all levels were experienced, knowledgeable, helpful and willing to go the extra mile to let us have a truly excellent system"
Depute Rector, Queen Anne High School.
"we had to move quickly to find a partner to interpret our dreams. d3 were identified as a candidate and quickly established themselves as preferred supplier to deliver the solution"
Douglas Chappelle, Project Co-ordinator
"Having experienced many AV contractors over many years it was imperative we had people on the project team who knew what they were doing. The black art of Pro audiuo and audio visual disciplines was made simple for us, on budget and with great confidence. The end users are excited about its use".
"After receiving quotes and proposals from several audio companies, it became clear the d3 was the company to provide our need"
Leon Harris, Project Manager
"D3 AV share our passion for putting client relationships at the centre. This allows them to understand our needs and goals, creating bespoke solutions that satisfy our clients better than we can imagine."
Tim Matson, Venue Manager